1. Overview
This Privacy Policy explains how CreditGuard collects, uses, stores, and shares information when you visit this website, submit a request, contact us, or use our support features. This policy applies only to CreditGuard-controlled pages and not to third-party websites linked from them.
2. Information we collect
Depending on the form you use, we may collect your name, email address, selected area of interest, message, support issue type, optional request reference, consent record, submission date, and limited technical information needed to maintain security and prevent abuse.
Do not submit Social Security numbers, government ID numbers, passwords, full payment-card information, or full financial account numbers. Our public forms are not designed to receive that information.
3. How we use information
We use information to respond to requests, provide support, route inquiries, communicate about requested services, maintain website security, prevent fraudulent submissions, comply with law, enforce our terms, and improve website performance and usability.
4. When information may be shared
We may share information with service providers that help us host, secure, analyze, or operate the website; with a third-party provider when you ask to be connected or consent to follow-up; in connection with a business transaction; or when disclosure is required to comply with law, protect rights, or prevent harm.
We do not sell highly sensitive identity credentials because our forms are not intended to collect them. Advertising relationships are described in our Advertising Disclosure.
5. Cookies and analytics
The website may use essential cookies to maintain session security and optional analytics technologies to understand aggregate traffic. You can control cookies through your browser, although disabling essential cookies may prevent forms from working correctly.
6. Data security and retention
We use reasonable administrative, technical, and organizational safeguards appropriate to the information processed. No internet transmission or storage system can be guaranteed completely secure. We retain information only as long as reasonably necessary for the purposes described, legal obligations, dispute resolution, and security.
7. Your choices and privacy requests
You may ask to access, correct, or delete personal information associated with your request, or withdraw consent for future communications. We may need to verify your email address before completing a request. Some information may be retained where required by law or necessary for security and recordkeeping.
8. Children
This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Policy updates
We may update this policy as our practices, technology, or legal obligations change. The “Last updated” date will identify the latest version.
10. Contact us
Privacy questions or requests may be sent to info@creditguard.top with “Privacy Request” in the subject line.